1. Information We Collect
When you use CarPoint, we collect both personal and non-personal information to help us provide you with a smooth and customized experience. Personal information may include details such as your name, email address, phone number, and any other data you provide when filling out contact forms, requesting information, or creating an account. If you choose to communicate with dealers through our platform, we may collect the details you share during those interactions.
In addition to personal details, we automatically gather certain non-personal information about your device and browsing activity. This may include your IP address, browser type, operating system, device identifiers, referring URLs, pages visited, and the time and date of each session. This information helps us understand how visitors use CarPoint, improve website performance, and ensure that our platform functions correctly across different devices and browsers.
2. How We Use Your Information
The information we collect serves several important purposes. We use it to provide, maintain, and enhance the Services offered by CarPoint. For example, if you search for vehicles, your information helps us display relevant results and connect you with appropriate dealers. When you submit an inquiry, we use your details to respond to your request and facilitate communication between you and the dealer.
Additionally, we use information to personalize your experience on our website, ensuring that the content and vehicle listings displayed are most relevant to your preferences and browsing history. We may also use the data for internal purposes, such as analyzing user behavior, monitoring system performance, detecting fraudulent activity, and improving overall functionality. Importantly, CarPoint does not sell your personal data to third parties. Instead, we use the information only to support your use of our Services and to comply with applicable legal requirements.
3. Sharing of Information
CarPoint shares information only in limited circumstances. When you show interest in a particular vehicle or dealer, we may share your personal information, such as your name, email, or phone number, with that dealer so they can respond to your inquiry. This information is shared solely for the purpose of facilitating your request and helping you connect with sellers.
We also work with trusted third-party service providers who help us operate our platform. These may include companies that provide hosting, analytics, data processing, and customer support services. These providers are bound by confidentiality agreements and are not permitted to use your data for purposes other than delivering services on our behalf.
Finally, we may disclose your information if required by law, regulation, or legal process, or if we believe it is necessary to protect the rights, property, or safety of CarPoint, our users, or others. This includes preventing fraudulent activity, addressing security concerns, and complying with legal obligations.
4. Data Protection and Security
Protecting your information is one of our highest priorities. CarPoint uses a combination of administrative, technical, and physical safeguards to help secure your personal data against unauthorized access, disclosure, alteration, or destruction. This includes the use of secure servers, encrypted communications, and restricted access to sensitive information.
5. Cookies and Tracking Technologies
CarPoint uses cookies and similar technologies to enhance your browsing experience, analyze user behavior, and improve our Services. Cookies are small text files stored on your device that help us recognize you when you return to the site. They allow us to remember your preferences, keep track of search filters, and deliver more relevant vehicle listings.
You have the option to disable cookies through your browser settings. However, please note that disabling cookies may affect certain features of the website and limit the overall functionality of the Services.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Information related to inquiries, dealer communications, or account details may be stored for a period sufficient to support our business operations, comply with legal obligations, and resolve disputes. Once the retention period has expired, we securely delete or anonymize your information.
7. Your Rights and Choices
As a user of CarPoint, you have certain rights regarding your personal information. You may request access to the data we hold about you, ask for corrections if any details are inaccurate, or request deletion of your information where applicable. You also have the right to opt out of receiving promotional communications from us at any time by following the unsubscribe link in our emails or contacting us directly.
Depending on your jurisdiction, you may have additional rights under data protection laws, including the right to restrict processing of your information or request data portability. We will honor such requests in accordance with applicable legal requirements.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make updates, we will revise the “Last Updated” date at the top of this page. Significant changes will be communicated through a notice on our website or via email where possible. We encourage you to review this page regularly to stay informed about how we protect your privacy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your information, please contact us at: